Make the Connect Faster
How do I install the Software?
To properly set up the Accelerator, please save the file to the desktop. Then
close all programs (including your browser), double click on the file that you
saved on your desktop, and continue the process. Go to the internet and the
icon will start animating as soon as you start browsing. Point to it, to see
the effective speed.
What browser settings will be modified after installing the Accelerator?
Under "Tools" - "Internet Options" - "Connections" - "Settings" - go to "Dial up and virtual
private network settings", click on the dial up connection. The two boxes under Proxy
server will be checked, (the same under LAN settings). Hit the "Advanced" button, and
verify that the proxy IP address is 127.0.0.1 and the port number is 6198.
How do I un-install the service?
Close all running programs, right click the Accelerator icon and select "Un-install" from the menu.
How do I cancel my account?
To unsubscribe, please do the following:
- Click on "My Account"
- Enter your access code
- Select "Cancel Subscription"
- A confirmation e-mail will be sent to the e-mail address as shown in your account information.
Why do I get a "Conflict" error massage after installing the Accelerator?
It means that other conflicting software is installed. You can either disable the other
conflicting program or do the following:
Click Start, then Run, then type - msconfig, click ok, then choose the Startup tab and uncheck
all the boxes, except PxClient.exe, click apply, and ok then you will be asked to restart your
computer, please do so. Usually in XP windows you need to uncheck all the boxes except pxui.exe/automation.
The Conflict error can also appear if you are using the same access code on more then one machine or,
have two user names on the same machine;
You shall need to log off completely from one user before logging on to the other user, in order to
avoid a conflict. You need to disable the Accelerator before logging off.
How do I perform an emergency un-installation, after the proper un-installation was not being followed?
You shall need to do the following:
If you do not have the file, or unable to get it by email:
- Uncheck 'Use a proxy server' for every dial up connectionİpresent and for LAN. Under "Automatic configuration" check "Automatically detect settings".
- Uncheck PxUi.exe and/or PxClient.exe using msconfig
Steps 2-4 may be required for each profile
Why do I see "Effective Speed: Check later", whenever I point my mouse cursor to the Accelerator icon?
It means that either you are not online or that the software is not properly set up.
To properly set up the Accelerator, please save the file to the desktop. Then close all programs (including your browser),
double click on the file that you saved on your desktop, and continue the process. Go to the internet and the icon will
start animating as soon as you start browsing. Point to it, to see the effective speed.
Or you can simply right click the Accelerator icon and select "Repair".
Can I still use my ISP?
Yes. The Accelerator requires no changes to your ISP. You keep the same email, the same phone numbers and all the same other settings you may have with your current ISP.
What if I change ISP?
Install your new ISP software and then run the "Repair" command to insure that the new settings are recognized.
What are the system requirements?
Browser - Internet Explorer 5.01 or higher, or Netscape versions 4.07 through 7.0. OS - Win98, Win Me, Win XP,
Win NT 4, Win 2000. Hardware: PC, 2MB of disk space and 3 MB RAM. MAC is not supported.
Why do I get the Invalid access code screen, which blocks me from going in to the Internet?
The Invalid access code screen will pop up, when you cancelled your account and did not un-install the software or, if you entered the wrong access code to the system:
Right click the icon and select Repair, copy and paste the correct access code to the blank window in Repair and follow the prompts.
How do I disable the Accelerator?
Right click the Accelerator icon on your taskbar and select "Disable". The Accelerator will be disabled until it is "Enabled" again.
Can I use E-bay, while The Accelerator is enabled?
Usually there are no problems, however if you do encounter a problem, right click on the Accelerator icon, select "Settings", and under "Plus" uncheck "Maximum Privacy Protection".
Go to "Tools" - "Internet Options" - "General" - under "Temporary internet files" - Delete cookies - Delete files (check "Delete all offline content").
Can I use the Accelerator along with my Firewall?
All firewalls must allow access to Pxui.exe and Pxclient.exe files.
What about McAfee?
- Under Firewall Internet Applications allow "Full Access" to all applications.
- Set Firewall Security Settings to "Standard", which will prompts you about unknown applications, but does not automatically disallow them.
- Finally, set "Firewall Alert Settings"İto display any application requesting internet access, soİyou can make the decision yourself.
You need to allow pxclient.exe and pxui.exe in, in order to let the Accelerator work.
Why does my access code being denied, although I am using the correct access code?
Your security settings are too high. To reduce your security and privacy settings to medium: enter your browser,
select "Tools" - "Options" - select "Security" and "Privacy", and reset "Custom settings" to medium, for both.
We are using a shared Internet connection. Where should we install the Accelerator?
Install it on every computer that you wish to accelerate. You do not need to install the Accelerator on the machine that serves only as a gateway.
May I use the Accelerator on multiple machines?
You need a separate account for every PC, to use the Accelerator Service.